Shared Mailbox in Outlook does not show automatically or does not show all email.
Mac:
Windows:
If you don't have access to a Shared Mailbox because it didn't add itself automatically, follow these steps below to add it manually:
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Suspect you're missing files?
If you have access to a Shared Mailbox, follow the instructions below to make sure you can see all the emails in Outlook for Windows.
In Outlook, click on File then in the Account Information windows click on Account Settings, and then Account Settings...
In the Accounts Settings window, click Change...
In the Exchange Account Settings window click on the More Settings button then click on the Advanced tab.
Click on the box next to Download shared folders to check the box. (If the box is already checked - leave it as checked and exit.)
Click OK to save the change, then Next, then Done, then Close Account Settings. You'll need to restart Outlook for the change to be effective.